It seems as though the good folks in Thailand are planning ahead to avoid labor and health care issues. Someone has come up with the bright idea of introducing high tech robots to their dining establishments, in loo of an actual human being. I am sure there are many benefits to this action, not the least of which might be the fact that Robots are more efficient, they do not require breaks, therefore productivity will increase. While mechanical issues may play into the equation, generally the Robot will be more reliable than a human that may otherwise call in sick. And of course, the age old question of tipping the Robot will not be an issue, so the customer saves money too.
With all those benefits, you would think that companies would be rushing to replace their troublesome, always late, stealing food, bad attitude, must have insurance employees as quickly as possible! The problem that I see with that decision is this, if we replace all the human beings with high-tech Robots, then who will buy from us. Many of these food service and other various kinds of employees, just happen to be our customers too. One of the major reasons for more job opportunities is to increase your customer base, more employees mean more customers, which eventually mean more income for everyone.
Even though these high-tech Robots may save a few dollars here and there, I suggest that any business contemplating their use, think long and hard before taking the plunge. While the novelty and efficiency may pan out in the initial stages, it will come back to haunt you in the long run, both financially and socially.
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